FAQ

Our child reductions are valid from the third person with two full paying guests.

0-3 years -80%

4-6 years -70%

7-11 years -60%

12-15 years -50%

Ab 16 years -20%
 

The reductions are applicable to the adult price.

Yes, your dog is also welcome in the Hotel Winterer. Please inform us before your arrival. We charge € 20 per dog without food. The number of dogs is limited.

We accept the following methods of payment: Cash (Euros), EC card, credit card (Visa, Mastercard, Amex) and advanced payments.

2 months to 1 month before arrival
40 % of the booking price

1 month to 1 week before arrival
70 % of the booking price

In the week up to arrival
90 % of the total price

In the case of late arrival, no-show or early departure 100 % of total price will be charged

In addition, the general terms and conditions for the Hotel Industry (AGBH 2006) apply.

Our Hochwurzen double rooms are ideally suited to the needs of wheelchair users. They are located on the 1st and 2nd floor and are accessible by lift. They are also very spacious, have a wider bathroom door and a large shower. The rooms do not have their own certification with regard to accessibility.

Check-in: from 3 pm to 6 pm
Check-out: until 10 am

If available we offer the possibility of early check-in or late check-out (€ 30).

There is a large car park free of charge in front of the Hotel.

At the Hotel Winterer there are three electric charging stations for various makes of electric cars available for use.

The breakfast buffet is available daily from 7.30 am to 10 am. The evening meal starts between 6 pm and 8 pm. On request and with a surcharge you can also start your meal between 8 pm and 9 pm.

Fitness studio: 8 am to 9 pm

Relaxation area: 12 noon to 9 pm

Sauna: 4 pm to 9 pm

Our sauna is a place of relaxation and tranquility, traditionally enjoyed as a nude sauna.

Additionally, access to the sauna area is permitted for guests aged 16 and over out of consideration for all visitors.

Dinner starts between 6 p.m. and 8 p.m.

When booking with breakfast, the price per adult is reduced by €20.00 per night (proportionately less for children). We offer a changing 5-course menu every day as well as a children's menu. An à la carte restaurant is not available.

The Hotel Winterer is located in the middle of the ski resort of the Schladminger 4-mountian ski circuit. The lifts and slopes of the Hochwurzen are only a few steps away.

Yes, the hotel has a ski room with ski safe and ski boot dryer.

Yes, in summer the summer card with its many discounts and free activities is included from the first overnight stay.

The nearest restaurant is 2 km away and the nearest ski hut is 50m away.

Yes, there is a separate area where you are permitted to bring your dog.

No, dogs are not allowed in these areas.

The garden rooms are excluded from bookings with dogs.

Yes, we have a special children's menu with schnitzel and other dishes.

Yes, high chairs are available.

Yes, cot beds are provided free of charge.

Children/young people under the age of 16 are not permitted during regular opening hours. This is a traditional nude sauna.
We are happy to turn on the sauna earlier for you. Then you and your children are welcome to enjoy the wellness area and sauna.

We are also happy to turn on the sauna earlier. Please inform reception.

No, we do not have a garage. There are sufficient free parking spaces available at the hotel.

Yes, we have a bus stop right in front of the hotel.

The nearest railway station is in Schladming, approximately 7 kilometres (10 minutes by car) away.

There are usually plenty of taxis waiting outside the station. If you would like to reserve/book your taxi in advance, there are several taxi companies:

• Rohrmoos Taxi Thaler: +43 664 5362150
• Schladming: WM Taxi +43 3687 2422; Taxi Maxi +43 3687 22222; Taxi Tom +43 664 88332750; Taxi Bernd +43 676 9205057; Taxi Schladming +43 3687 21210

The Hotel Winterer is located at 1,253 metres above sea level.

The lifts open at 8:45 a.m.

The lifts close between 4.15 p.m. and 4.30 p.m.

Yes, there is a ski cellar. Each room has its own ski locker. There is space for skis/boards, helmets, gloves and poles. A boot dryer is also integrated into each locker.

The nearest toboggan hire is at the Hoo-Ruck-Alm opposite.

The nearest ski hire shop is Ski Lenz at the Hochwurzen Gipfelbahn valley station.
Address: Rohrmoosstraße 218, 8971 Schladming
There is also a ski hire shop called Tritscher in Rohrmoos.
Rohrmoosstraße 134, 8971 Schladming

• Hopl Ski School, Rohrmoosstraße 218, 8971 Schladming, 0664 88767690
• Tritscher Ski School, Rohrmoosstraße 134, 8971 Schladming

The ski schools are easily accessible by car via the road. There is also a bus service at convenient times. The ski schools are also easily accessible via the ski slope.

Yes, one mountain and valley ride on the railway per day is included free of charge.

For stays of 2 nights or more, the ascent to the Dachstein is included free of charge in the Summer Card.

Yes, advance booking is required for the Dachstein cable car in summer. You can book your place on the cable car at any time at unterdachstein.at for €2.90 per person.

Yes, booking the descent is also necessary.

2.5 hours is a good amount of time to enjoy the attractions.

Allow approximately 1–1.5 hours per direction.

Yes, you can get the Summer Card for stays of one night or more. It is valid from 1 p.m. on the day of arrival and also on the day of departure.

Yes, 30% of the travel cost will be charged.

By credit card (Visa, Mastercard, Amex) or bank transfer to our bank account.

You can pay the remaining amount on site at reception or transfer it to our bank account in advance at any time.

Cancellations made less than 2 months prior to arrival will incur fees.

Yes, European Travel Insurance is there for that.

"We had a wonderful stay at this hotel and highly recommend it, especially for families with children. The location is excellent – ​​right next to the ski lift, which was incredibly convenient for us. Our room offered a breathtaking view of the Dachstein mountain – simply magnificent!

The entire team was consistently friendly, helpful, and accommodating, so we felt welcome from the very first moment. Overall, we were completely satisfied and would gladly book this hotel again."

- Nazira Zapletal

"My family and I had a wonderful time at the hotel. The room was lovely and modern, and the balcony offered a fantastic view of the mountains. Breakfast was excellent, as were dinner and the service. We'd love to come back! 😀"

- Michael Stockhecke

"I had a wonderful stay at Hotel Winterer. The service and food were outstanding, and the location right on the slopes was absolutely perfect for skiing. A highlight was the well-equipped gym and the spa area."

- Jule Marie Köntje

"Our stay was wonderful once again! You immediately feel at home and very comfortable with the Kraml family from the very beginning. This ranges from the warm welcome at the hotel reception to the impeccable service and the delicious breakfast buffet and evening menu. The rooms offer everything you need, and the view of the Dachstein is priceless! We lacked nothing, and we'll be back!"

- Eva Traumueller